Hanoi L'Heritage Hotel & Gym - Spa

The stay in this property had been a great experience for us. Location - Just at the heart of old quarters, all the tourist attractions in the city is very easily accessIble. Staff- The staffs of the hotel were just amazing. They ensured that our stay in this property is a pleasant one. Everyone of them were very polite, helpful and cooperative. It want to specially mention about My Bui who had been guiding us even before our check in by helping us with airport pick up and every other necessary assistance required even before we landed in Hanoi. The breakfast spread was delicious with huge range of variety. Overall very good experience

I had an amazing stay at Lheritage Hotel & Spa, and I wish I could have stayed longer! The hotel is located in a quite street in the Old Quarter, just a short walk from Train Street, Hoan Kiem Lake and many great restaurants. Despite being so central, the hotel offers a peaceful and relaxing atmosphere. We also noticed that the hotel is incredibly open to feedback. On our second day, we mentioned that we would appreciate more vegetarian options for breakfast, and the next morning, they had several options waiting for us. It was a small gesture, but it showed how much they value guest input. The rooms were clean, comfortable, and well- equipped. At night, the street in front of the hotel turns into a lively street food market, packed with a locals and tourists enjoying delicious Vietnamese food. It was such a unique and exciting experience. We'll definitely be back next time we're in Hanoi!

What an amazing experience for my first trip to Hanoi! The customer service was truly outstanding, every single staff member performed their duties with excellence. From the airport transfer and room cleaning to breakfast service, restaurant staff, doormen, and reception, everyone contributed to a seamless and pleasant stay. The staff's constant smiles and attentiveness made us feel truly welcome and at ease. Breakfast was of high quality with plenty of options, and we had no complains whatsoever. One evening, we ordered room service dinner, which was absolutely delicious! Hanoi Lheritage Hotel receives our highest recommendations!

We stayed for 2 days in June.The rooms were clean and the whole time AC was good. The bed was nice to sleep. The bathrooms were clean. The rooms we stayed didn’t have outward facing windows. The staff were amazing. They were very courteous and helpful. The breakfast was a buffet with lots of items including fruits, smoothies, breads, pastries, cereal, hot local food, coffee. Omelette and other food were also included. Can also order lattes for extra cost. The best thing about the hotel is its location. Walking distance to all sights in the old town. Highly recommend it

We stayed in this lovely hotel as part of our honeymoon and I’m so glad we did. The hotel itself is immaculate, staff could not have been friendlier and really made our stay a comfortable one. The room itself has everything you need from a hairdryer, air con, safe, mini fridge and complimentary toiletries. I’ve read some reviews about a hard mattress - I felt like I was sleeping on a cloud. The breakfast area on top floor view old quarter. It has a selection of Vietnamese and western options. The hotel is right in the centre of Hanoi’s busy old quarter so the hustle and bustle is right on your doorstep - this includes the night market at the weekend which makes the street closed off to most traffic. I would definitely stay again at this hidden gem of a hotel!